Terms of Sale

1. The contract

Your order is an offer to buy. A contract forms when we send a written order confirmation by email. We may decline an order at our discretion — for example, if a product is unavailable, the price was listed in error, or we cannot ship to your address.

2. Price, tax and payment

Prices are shown in pounds sterling and include UK VAT where applicable. Tax for orders outside the United Kingdom is calculated at checkout based on your delivery address. Payment is taken at the time of order (one-time) or on each renewal (subscriptions) via our payment processor.

3. Subscriptions

Renewal

Subscriptions renew automatically on the cadence selected at checkout (monthly or annual) until cancelled. We will email a reminder before each renewal where required by law.

Cancellation

You can cancel at any time from your account. Cancellation takes effect at the end of your current billing period; you keep access until that date and will not be billed again.

Plan changes

Upgrades and downgrades take effect immediately with a prorated charge or credit calculated by our payment processor.

4. 60-day satisfaction guarantee

We stand behind AETHER-1. If you are not satisfied within 60 days of your first delivery, contact concierge@holorg.co for a full refund of that order. The guarantee applies to first orders only and does not affect your statutory rights. Full details: see our refund policy.

5. Delivery

We ship from England. Timelines, carriers and customs handling are described in our shipping policy. Risk of loss passes to you on delivery.

6. Use and safety

AETHER-1 is a food supplement. It is not intended to diagnose, treat, cure or prevent any disease. Consult your doctor before use if you are pregnant, breastfeeding, taking medication, or managing a medical condition. Do not exceed the stated daily dose.

7. Liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence or for fraud. Subject to that, our total liability for any order is limited to the price paid for that order.

8. Governing law

These Terms are governed by the laws of England & Wales. The courts of England & Wales have exclusive jurisdiction, except that consumers in the EU/EEA retain mandatory rights under their local law.

9. Contact

[TODO: Registered company name, e.g. HolOrg Holistic Organic Ltd] · Registered in England & Wales No. [TODO: Companies House number, e.g. 12345678] · VAT [TODO: VAT number, e.g. GB123456789 — or set to null if not VAT-registered] · United Kingdom · concierge@holorg.co